Sam Yen

Chief Innovation Officer, Commerical Banking @ JP Morgan Chase & Co.

Sam Yen wanted to be an astronaut growing up. Although his first pair of glasses disqualified that possibility, he followed his passion and obtained aerospace degrees at Cornell and Stanford, before stints at NASA and the Jet Propulsion Laboratory. A lot has happened between then and now …

Sam joined JP Morgan Chase & Co. in 2018 as Head of Digital Transformation for Commercial Real Estate, in Commercial Banking. In 2021 he expanded his responsibilities as the Head of Innovation for Commercial Banking. Elevated to Chief Innovation Officer in October 2022, Sam manages the process of innovation for the bank focused delivering delightful end to end digital experiences for clients.

Prior to JPMC, Sam was the Managing Director for SAP Silicon Valley and was SAP’s first Chief Design Officer responsible for driving SAP’s Design and User Experience strategy and execution across the company. Sam holds a Ph.D. from Stanford’s Design program and continues to teach both at Stanford’s Institute for Design (the “d.school”) and Graduate School of Business as a Consulting Associate Professor on topics of creative cultures in organizations.